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Frequently asked questions

How do I confirm my booking?

Pick a departure batch, choose your sharing type and complete payment via the Book Now flow. You can pay in full or a partial advance.

What is the cancellation policy?

Cancellation deductions depend on how many days before departure you cancel — see the Cancellation Policy tab for the exact slabs.

Are flights included?

Inclusions vary per package. Check the Inclusions & Exclusions tab; airfare is listed there when it is part of the package.

Can I customise this itinerary?

Yes — send us an enquiry with the changes you want to stay, dates or activities and our team will re-quote for you.

Is the trip suitable for families / seniors?

Most trips are family-friendly. Reach out via Enquire and we will advise on difficulty level and pacing for your group.

Still stuck? Ask us directly — the cancellation slabs are on the Cancellation & Payment Policy page.

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