IMPORTANT NOTES
&
CONDITIONS
- Any extra cost (Transportation / Accommodation) arising due to natural calamities like, landslides, road blockage, political disturbances or change in law will be extra.
- Transfer & Sightseeing by vehicle on a seat in coach Basis (Vehicle is provided depending on number of pax traveling together: it is based on itinerary & not at your disposal.
- Trip schedule is subjected to change as per road, weather and other unavoidable conditions so take a day or two in buffer.
- Images shown about the place, city, hotel, attractions, etc. are for illustration purpose only and may not be the same as linked to the itinerary or services provided.
- Team RAAHi reserve the right to correct any grammatical or pricing errors that occur by printing.
- Airport transfers and coach tours are based on all guest traveling together in same flight, any additional transfers will not be provided if guest travel on different airlines.
- There will be additional charges for the passengers would like to stay back at the destination or transit.
- In any Pandemic situation, the booking amount is non-refundable. The option of rescheduling the dates to other batches is available.
- Any changes in itinerary or upgrade in hotel /s will be charged extra, over and above the given cost (which will be informed to the customer in advance for final acceptance and payment)
If this tour is cancelled due to Covid Lockdown or natural calamity
In case the Trek/tour gets cancelled cause of local lockdown or natural phenomena or any other reason beyond our control, we shall arrange for alternative treks or tour to a different place.
In case, due to Government lockdown restrictions, we are unable to continue with any of the plan, covid cancellation policy will be applicable. If the participant is unwilling to go for the alternative tour/trek, there would be no refund or voucher issued as for this tour.
All the services have to be arranged beforehand and cannot be shifted to any other date. No show and tour changes/cancellation due to bad weather or natural calamity will be non-refundable. No money shall be refunded in case a person is rescued and brought back to the base camp before the said date. If the travelers need to return before the trip ends, they shall have to bear all the expenses for accommodation and meals at respective or any other place. The services on the trek/tour are arranged for even if they go unused.
In Case of Injury / Casualty
If any traveller feels unwell and has to be brought back to the base camp, all the charges, including the rescue fees, medication, Ambulance / Transport. Accommodation apart from the scheduled itinerary, Meals or any other medical or Miscellaneous expenses will have to be borne by the traveller.
We have one backup plan by which people unwilling to continue to carry on with the trek/to can accompany the person heading back to the base camp with the team only once. If in case a second emergency occurs, the complete trek/tour will be terminated, and all the participants shall be immediately dropped back to the base camp. P.S. We are only liable to offer the services mentioned as per the itinerary and inclusions.
Unused Services
We shall not offer or pay any discounts or refunds for missed or unused services which were missed or unused by the client due to no fault of ours, or our representatives, which shall include any termination of the client’s participation in the tour product due to the client’s own fault, negligence or breach of these terms.
