Travel & Explore

At RAAHI OUTDOORS AND HOLIDAYS, we understand that plans can change. However, we incur costs and make arrangements in advance for every trek. Hence, our cancellation policy is as follows:

 Cancellation by Participant:

▪️More than 4 days before trek start time: 👉 Full refund or 100% transfer to another trek (subject to availability)
▪️ 3 days before trek start time: 👉 50% refund or 75% transfer to another trek.
▪️ 2 days before trek start time: 👉 25% refund. No transfer.
▪️ Less than 24 hours before trek start time Or No-show on the day of trek: ❌ No refund. No transfer.

👉If a participant cancels and the insurance has already been processed, INR 100 will be deducted from the refund amount.

Cancellation by RAAHI:
If the trek is cancelled by us due to unforeseen circumstances (e.g, bad weather, government restrictions, locals or insufficient participants), you will be given:
▪️A full refund
           OR
▪️An option to reschedule or join another trek of similar value.
▪️If the event is cancelled by RAAHi and the insurance has already been processed,  INR 100 will be deducted from the refund amount.

 Rescheduling Policy:

▪️Rescheduling is allowed only once if requested at least 48 hours before trek day.
▪️No rescheduling will be entertained for last-minute cancellations.

Users can book directly from our payment gateway or can use below payment methods. Please share the payment details to us on [email protected] or 9699872996.

💳 Payment Modes
UPI ID: raahitrekkers@kotak

Payment via Bank Transfer

Bank Name: Kotak Mahindra Bank

ACCOUNT NAME - TEAM RAAHI TREKKERS & Outdoors Pvt Ltd
ACCOUNT NUMBER - 5245312314
IFSC CODE - KKBK0001803
BRANCH - SAHAKARNAGAR

Paytm / Google Pay / PhonePe: 9699872996

🪙 Payment Schedule
Booking Amount (Advance): 30% (Non-refundable, confirms your seat)
Balance Payment: To be paid before start of the tour/trek

📌 Notes
Limited seats available, bookings on first-come-first-serve basis.
Please share screenshot of payment on WhatsApp: 9699872996
Keep a copy of payment confirmation for your records.

▪️Trekking/Sports shoes in good condition (compulsory)
▪️Minimum 2-3 liters of water (compulsory)
▪️Comfortable clothing
▪️Extra pair of clothes (to wear after trek)
▪️Sandals/Chappals (to wear in bus after the trek)
▪️Plastic carry bags (to keep mobile and all your valuables safe)
▪️Sack to put all things
▪️Personal medicines (if you need any)
▪️Camera (optional)
▪️Ready to eat food (like energy bar, dry fruits, etc.)

▪️Any extra transfers required during the trek will be charged extra
▪️Anything that is explicitly not mentioned in the inclusions and optional as suggested in 
     the itinerary is not a part of this package
▪️Images shown about the place, city, hotel, attractions, etc. are for illustration purposes only 
      and may not be the same as those linked to the itinerary or services provided
▪️There will be additional charges for the passengers who would like to stay back at
      the destination or transit

Rules and Regulations :
    ▪️All trekkers must follow the group leaders instructions at all times
    ▪️Inform the group leader of any medical conditions before the trek
    ▪️Use appropriate trekking gear, including sturdy shoes, weather-appropriate clothing
    ▪️Consumption of alcohol, drugs, or any intoxicants during the trek is strictly prohibited
    ▪️Do not damage flora or fauna; picking plants, disturbing animals, or littering is strictly prohibited
    ▪️Respect all members regardless of experience, age, or background
    ▪️Avoid loud music or noise, especially in natural or sacred spaces
    ▪️Trekkers are expected to be in reasonably good health and physically fit
    ▪️Stay hydrated and inform the leader immediately if feeling unwell
    ▪️In case of an emergency, follow the leader’s instructions calmly
    ▪️Do not attempt to handle a serious situation alone
    ▪️Respect local traditions, people, and customs.
    ▪️Seek permission before photographing locals or sacred sites
    ▪️Dress modestly when passing through villages or religious areas